Zoho Developer and Support
On-siteColumbia, Maryland, United States
Job Summary
Develop custom APIs, methods, and functions using Zoho Creator, and design, develop, and maintain custom Zoho functions and workflows. Implement, customize, and administer a suite of enterprise Zoho applications including Recruit, CRM, Cliq, People, and Mail. Create custom tools and scripts to automate manual business processes, and generate daily, weekly, and monthly reports while monitoring and controlling Zoho product usage. Train users on application features, assist with day-to-day technical concerns, and manage user access controls. Review and analyze data daily to identify discrepancies and work with the support team to resolve reported issues.
Required Qualifications
- Custom Zoho development using Zoho Creator (Minimum 2 Years)
- Zoho Recruit or Zoho CRM or Zoho People development - Minimum 2 Years
- Zoho Recruit or Zoho CRM or Zoho People implementation or customization - Minimum 2 Years
- At least 2 of the required skills noted above
- Work hours will be from 8:00 am to 5:00 pm US Eastern Time
- The flexibility to telework / remote / Work from Home (During and even after COVID)
- Candidates who can work in a home setting without any distractions (a private secluded area at home)
- Candidate must have a high-speed Internet connection
- Team player
- Excellent written and verbal communication skills
- Attitude to find answers and solutions
- Proficiency in Microsoft Office Suite (Excel, Word, Project, SharePoint, etc.)
- Excellent organizational skills
- Detail-oriented and thorough in completing tasks
- Understands the importance of safeguarding all critical data, information, and communication
- Fair Understanding of various technologies
- Multitasking ability with strong time management skills
Desired Qualifications
- Certified Zoho Developer
- Experienced working as an IT Support Engineer or System Administrator (2+ years)
- Demonstration of Sample code using Github/bitbucket/stack exchange etc.
- Prior experience working in a virtual environment
- Prior experience working independently without oversight
- Understanding of US IT contracting, recruitment, and staffing
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