Yuba City Branch - Member Service Specialist III (Full-Time)
$47,840–$47,840 year
On-site · Yuba City, California, United States
Job Summary
Member Service Specialist III at Golden 1 Credit Union in Yuba City provides and audits financial transactions (deposits, withdrawals, transfers, payments, general ledger entries) and cash management with a cash drawer, offers a range of Golden 1 services (cashier’s checks, money orders, wire transfers, debit card issuance), assesses member needs, documents in EnAct, identifies fraud, assists ATM operations, may lead opening/closing in absence of MSS IV+, ensures confidentiality, stays current on product/services knowledge, and handles accounts including Roth IRA, plus coaching and mentoring for MSS II/IIIs. Requires a high school diploma or GED and relevant banking/customer service experience; strong knowledge of compliance and AML practices and ability to provide trusted financial solutions and consultative dialogue with members.
Required Qualifications
- H.S. Diploma or General Education Degree (GED) required
- 2+ years year of prior experience in a banker role at another financial institution or customer relationship building role preferred
- 1+ years 1 year as a Member Service Specialist II or teller role at Golden 1 or another financial institution preferred
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