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Cross Border TalentsPosted 1 month ago

Your Greek Adventure Starts Here Customer Support for Japanese Speakers

On-siteBrussels, Brussels Capital, Belgium

Full TimeSenior LevelSmall

Job Summary

Provide exceptional, empathetic customer support through phone, email, and live chat to Japanese-speaking clients. Handle inquiries, troubleshoot issues, and resolve cases efficiently to ensure high customer satisfaction. Collaborate with a diverse, multicultural team to share knowledge and enhance the overall client experience. This role requires native-level Japanese fluency and conversational English (B2), along with EU citizenship or a valid work permit for Greece. The position starts in September 2025 with a relocation package covering flights and initial accommodation.

Required Qualifications

  • Native-level fluency in Japanese
  • conversational English (B2 level)
  • EU citizenship or a valid work permit for Greece
  • The excitement and adaptability to relocate to Greece starting September 2025

Desired Qualifications

  • A natural problem-solver with outstanding communication skills and a patient, helpful attitude
  • Tech-savviness and a genuine willingness to learn new software and systems

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