XTN-F38A857 | VIRTUAL ASSISTANT
Remote
RemoteFull TimeMedium
Full TimeMedium
Job Summary
Create compliance documents, prepare finance strategies, and lodge home loan applications for clients. Manage the full end-to-end mortgage application process, including ordering valuations, actioning pricing requests, and lodging First Home Buyer and discharge forms. Research lender policies and communicate with various lenders while providing customer service for settled clients. Maintain strict attention to detail and meet strict deadlines in a mortgage broking environment using Microsoft Office tools.
Required Qualifications
- Excellent communication skills
- Strong work ethic
- Quick learner
- Some previous broker support experience
- Understanding of the full end to end mortgage application process
- Excellent attention to detail
- Ability to work to strict deadlines
- Highly organised
- Efficient
- Good working knowledge of lending products
- Good working knowledge of the banking environment
- Excellent customer relationship skills
- Ability to nurture customers throughout their entire finance journey
- Ability to learn quickly
- Strong administration skills
- Strong customer service skills
- Strong Computer skills
- Working knowledge of Microsoft Office (incl. Outlook, Excel, Word and Powerpoint)
Desired Qualifications
- Experience with ApplyOnLine
- Experience with Flex
- Experience with Broker Engine
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