Xfinty Retail Service Associate (Taylor, MI)
$34,112–$34,112 year
On-site · Taylor, Michigan, United States
Job Summary
Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. Serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. Responsibilities include mobile activations and customer education (activating new devices, BYOD, tablet setup, wearable devices), upselling accessories, handling mobile escalations and troubleshooting, assisting with account security, SIM/eSIM configuration, warranty claims, and processing returns. Also involved in on-demand deliveries, in-store demonstrations, and daily merchandising/operational readiness to ensure customers leave confident and excited about Comcast products and services.
Required Qualifications
- High School Diploma or GED (Required)
- 0-2 years experience in retail or customer-facing role
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.