Xfinity Retail Service Associate
$35,699–$35,699 year
On-site · Pueblo, Colorado, United States
Job Summary
In-store Mobile RSA role focused on activating devices (including BYOD), educating customers on mobile features, troubleshooting account/device issues, and escalating complex problems. Responsibilities include activating devices and configuring SIM/eSIM, guiding tablet setup, assisting with wearables, upselling accessories, handling returns/warranty processes, and keeping the store clean and operational. The position emphasizes delivering a high-quality customer experience, strong product knowledge, teamwork, and adherence to Comcast principles.
Required Qualifications
- High School Diploma or GED
- 0-2 years of relevant work experience in retail or customer service
Desired Qualifications
- Excellent communication
- Customer-focused
- Teamwork
- Problem-solving
- Upselling skills
- Attention to detail
- Adaptability
- Professional integrity
- Resilience
- Self-motivation
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.