Xfinity Retail Service Associate
$31,720–$31,720 year
On-siteMurfreesboro, Tennessee, United States
Murfreesboro, Tennessee, United StatesOn-siteFull Time$31,720–$31,720 yearEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Activate new devices and BYOD to the network while guiding customers through tablet setup and wearable connectivity. Troubleshoot complex device or service issues, process returns, and handle account recovery using advanced diagnostics. Fulfill on-demand deliveries and BAPIS pickups, ensuring accurate staging and seamless handoffs. Maintain clean counters, inspect inventory, and support store resets for operational readiness. Assist with warranty claims, SIM configurations, and quick equipment swaps while promoting digital options at every touchpoint.
Required Qualifications
- High School Diploma / GED
- 0-2 Years Relevant Work Experience
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