Xfinity Retail Service Associate - Bilingual Spanish
$32,510–$32,510 year
On-siteMiami, Florida, United States
Miami, Florida, United StatesOn-siteFull Time$32,510–$32,510 yearEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Activate new devices and BYOD to the network, guiding customers through tablet setup and wearable pairing. Troubleshoot complex device or service issues, assist with account security and lost device recovery, and perform in-depth diagnostics. Process returns, exchanges, and warranty claims while ensuring counters and walkways remain clean and accessible. Fulfill on-demand deliveries and BAPIS pickups, staging orders accurately and identifying upsell opportunities. Maintain visual standards, inspect back-of-house inventory, and facilitate quick device swaps.
Required Qualifications
- Bilingual Spanish
- High School Diploma / GED
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