Wyndham Garden Austin - Room Attendant
On-siteAustin, Texas, United States
Job Summary
Maintain clean and attractive guestrooms by thoroughly cleaning rooms according to standards, removing trash and dirty linen, and keeping hallways and public areas neat and vacuumed. Restock housekeeping carts with supplies and linens, replenish chemicals, and ensure all guest supplies are ready. Report missing items or maintenance repairs immediately to supervisors while handling lost-and-found items per standards. Approach all guest and employee interactions with an attentive, friendly, and courteous demeanor, listening effectively to concerns and showing initiative to solve problems. Attend required meetings and trainings to comply with Wyndham standards and regulations.
Required Qualifications
- High School diploma or equivalent
- Experience in a hotel or a related field
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must be able to show initiative, including anticipating guest or operational needs
- Must be able to maintain confidentiality of information
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to cross-train in other hotel related areas
- Must be able to effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
- Must be able to effectively communicate both verbally and written
- Must be able to listen to, understand, and clarify concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
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