WPM Digital Transformation Operational Solutioning Lead
Remote · Makati, Cagayan Valley, Republic of the Philippines
Job Summary
WPM Digital Transformation Operational Solutioning Lead at JLL. Lead technology-enabled operational standards, governance, and solutions delivery across FM accounts; own migration planning, risk analysis, and post-migration validation; govern data integrity and compliance; drive deployment of technology platforms (Corrigo, IWMS/CMMS) and AI-enabled tools; manage UAT, training, and change management; collaborate with global teams to scale transformation initiatives and develop scalable playbooks for deployment pilots.
Required Qualifications
- Experience Minimum 10 years in facilities management, IFM operations, CMMS/IWMS technology administration, or related operational technology
- Proven authority in Corrigo or comparable work order management and facilities technology platforms
- Experience in governance, compliance, or solutions roles within multi-account or enterprise IFM environments
- History leading technology deployments, migrations, or pilot programs with measurable outcomes
- Experience in matrix/shared services environments with cross-functional influence
- Bachelor's degree in Business Administration, Information Technology, Facilities Management, Operations Management, or related field (or equivalent experience)
- Proficiency with Corrigo and familiarity with FM tech platforms (EAM, BMS, IoT integrations)
- Strong documentation skills for requirements, UAT management, and releases
- Knowledge of data governance, process compliance, and risk assessment in FM/IFM contexts
- Experience with change management frameworks (Prosci/ADKAR, Kotter) and deployment methodologies
- Ability to produce SOPs, requirements documents, governance policies, test plans, and training materials
- Preferred: PMP, Lean Six Sigma, AI/ML exposure in FM/operations
- Experience collaborating with global teams in a multi-country organization
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