Wound Care Facility Account Manager - Travel Required
$85,000–$85,000 year
On-siteCharlotte, North Carolina, United States
Job Summary
Conduct weekly on-site visits to 25+ Skilled Nursing and Assisted Living Facilities to support operational alignment, build relationships, and enhance patient flow. Attend resident council, QAPI, and care coordination meetings to advocate for NIVA services while monitoring wound patient census and addressing dips through staff education and workflow solutions. Present monthly reports on patient outcomes, utilization, and performance metrics to stakeholders and identify opportunities for account growth by expanding services within your territory. Serve as the escalation point for issues, ensuring rapid resolution, while supporting new facility onboarding and continuous in-service training for partner staff. This role requires a valid driver's license, ability to travel locally, and 2+ years in skilled nursing or healthcare account management.
Required Qualifications
- 2+ years' experience in skilled nursing, assisted living operations, healthcare account management, or healthcare sales
- Demonstrated ability to manage multi-facetic portfolios and high-touch relationships
- Experience collaborating with nursing leadership and care teams
- Track record of achieving goals in fast-paced, results-oriented environments
- Valid driver's license and ability to travel locally
- Excellent verbal and written communication skills
- Talent for building trusted, influential relationships at all leadership levels
- Sharp analytic skills and comfort with data-driven decision-making
- Adaptability and self-motivation in field-based work
- Proficient with Microsoft Office and enterprise platforms
Desired Qualifications
- Bachelor's degree (preferred)
- Prior experience in wound care, home health, or mobile healthcare environments (preferred but not required)
- CRM experience a plus
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