Workplace Specialist
On-siteChennai, Tamil Nadu, India
Job Summary
Serve as the primary point of contact for workplace queries, requests, and escalations while delivering a best-in-class experience for employees, visitors, and leadership. Coordinate with facilities, housekeeping, security, and vendors to maintain high standards, manage workspace readiness, and conduct regular audits for health and safety compliance. Support office events, leadership visits, and employee engagement activities while tracking service-level performance and resolving operational issues. Monitor office occupancy requirements and prepare stakeholder reports. Requires a Bachelor's degree, 3–7 years of experience in hospitality or workplace operations, and 48 weekly hours on-site in Chennai.
Required Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Facilities Management, or a related field
- 3–7 years of experience in workplace experience, hospitality operations, client servicing, office operations, facilities coordination, or customer experience roles
- Exceptional verbal and written communication skills
- Strong stakeholder management and relationship-building capabilities
- Proven ability to operate in a fast-paced, client-facing environment
- Excellent problem-solving, organizational, and multitasking skills
- Proficiency in Microsoft Office applications
Desired Qualifications
- Experience supporting premium corporate workplaces, managed office environments, hospitality, or employee experience functions
- Strong customer-service orientation with a proactive and solution-driven approach
- Ability to confidently interact with senior leadership and business stakeholders
- Experience coordinating cross-functional teams, vendors, and workplace service providers
- Professional presence with a strong focus on service excellence and workplace hospitality
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.