Workplace Solutions - Implementation Team Lead, Client Onboarding – Nashville
On-site · Nashville, Tennessee, United States
Nashville, Tennessee, United StatesOn-siteFull TimeSenior LevelBachelors DegreeFinancial ServicesEnterprise
Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Industry
Financial Services
Job Summary
Lead and manage Nashville-based Implementation Analysts and Associates on the Client Onboarding team; own portfolio oversight from kickoff to go-live; develop system SME expertise in equity compensation platform; ensure configuration quality; champion client satisfaction; coach and develop team; track progress and communicate with leadership.
Required Qualifications
- Experience in client onboarding, implementation, or project management — ideally in equity compensation, fintech, or financial services
- Prior experience leading, supervising, or mentoring a team (formal or informal)
- Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
- Excellent communication and stakeholder management skills, both written and verbal
- Analytical mindset with strong attention to detail, particularly around system configuration and data accuracy
- Proficiency in Microsoft Excel, Word, and project management tools
- A genuine commitment to delivering a high-quality client experience and building strong relationships
- Curiosity and eagerness to learn new systems and develop deep platform expertise over time
- Bachelor's degree in Business, Finance, Technology, or related field — or equivalent practical experience
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