Workplace Solutions Coordinator
$37,440–$45,760 year
On-siteCapitol Heights, Maryland, United States
Job Summary
Coordinate commercial moves for Hilldrup's Workplace Solutions accounts, managing the process from order initiation through delivery. Oversee all aspects of the move process, serving as the primary point of contact for customers, agents, and internal teams to ensure a seamless experience. Receive and update move orders, adjust registrations, confirm crew assignments and delivery timelines, and coordinate ETAs and destination support. Proactively identify and resolve issues while maintaining detailed records and preparing reports. Prepare required correspondence and make occasional site visits to build client relationships. After-hours support for assigned accounts may be required.
Required Qualifications
- High school diploma or equivalent
- One to two years customer service experience
Desired Qualifications
- Customer Focused
- Collaborative
- Communicative
- Resilient
- Strive for inclusion of others
- Solution-finder
- People-person
- Organized
- Microsoft Office
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