Workplace Operations Specialist
$92,000–$110,000 year
On-siteChicago, Illinois, United States
Job Summary
Oversee day-to-day workplace operations including food programs, deliveries, mailroom, decor, and supply ordering for Ripple's Chicago office currently under construction. Develop, execute, and maintain office procedures and workplace programming to establish a welcoming, safe, and professional environment from day one. Support relationships with external vendors including building management, janitorial services, and repair contractors while coordinating facility maintenance, urgent repairs, and work order requests. Plan and execute surprise employee delight moments, manage onboarding logistics for new hires, and coordinate onsite meeting room setup and food orders. Act as the primary point of contact for employees and guests regarding workplace-related questions, requests, and support, collaborating with internal teams to ensure seamless daily operations.
Required Qualifications
- Associate's degree or higher
- 2–4 years of facilities or workplace experience
- Excellent customer service skills with the ability to interact with all levels of personnel, external customers, and vendors
- Strong attention to detail
- Excellent organizational and time management skills
- Excellent interpersonal and communication skills
- Ability to work independently
- Comfortable working with and around C-suite level executives
- Display a willingness to be flexible and exhibit a professional manner, including availability for additional hours when needed
- Proficiency with Google Workspace (Docs, Sheets, Drive, etc.)
- Ability to process invoices for department manager approval
- Ability to lift 30–40 lbs
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