Workplace Operations & Facilities Lead
On-siteMiami Beach, Florida, United States
Job Summary
Resolve vendor repair and maintenance issues, communicate directly with Property Managers and Landlords for landlord-responsibility repairs, and manage utility accounts with quarterly reporting. Lead Keycard Inventory Management, oversee copier/postage fleet services including invoicing and lease obligations, and approve punchout orders exceeding thresholds. Support vendor onboarding, facilitate vendor sourcing, and maintain up-to-date Workplace Operations resources, documentation, and team SOPs. Collaborate with cross-functional partners to onboard new office leaders and establish regional workflows. This 100% onsite role in Miami requires 25-30% travel and the ability to lift up to 25 lbs.
Required Qualifications
- Proven experience in workplace operations, facilities management, or a high-level hospitality/operations role
- Strong problem-solving and analytical skills
- Meticulous attention to detail
- Exceptional verbal and written communication skills
- Ability to work in the office during standard operating hours
- Ability to lift up to 25 lbs as needed for facilities tasks
- Must be willing to travel 25%-30% of the time
- This role is 100% onsite
- This role is 100% based out of Miami (Southern FL)
Desired Qualifications
- Experience working with enterprise technology and systems (such as Zendesk, Salesforce, or Confluence)
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