Workplace Experience Senior Coordinator
$85,000–$85,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Provide best-in-class client service that is timely, accurate, and seamless while identifying innovative ways to streamline service delivery for colleagues, guests, and clients. Contribute to day-to-day oversight of local team members, including assisting with staffing, resource allocation, onboarding, training, coaching, and performance feedback. Interface with internal clients by providing orientation to new personnel and help prepare policies, standard operating procedures, and process improvements. Oversee multi-site operations, coordinate across office locations, and manage managed service vendors to ensure consistent service delivery and timely resolution of issues. Protect and maintain highly sensitive, confidential, and proprietary information.
Required Qualifications
- A bachelor's degree or equivalent work experience required", "A minimum of 5 years of workplace experience, hospitality or customer service management experience
Desired Qualifications
- Advanced degree in business or similar field, preferably", "Hotel management, facility/office management, law firm, or corporate environment experience, preferably
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