Workplace Experience - Enabler
On-siteMumbai, Maharashtra, India
Job Summary
Establish direct relationships with employees working from the office and serve as the single point of contact for issues resolution and workspace changes. Respond and close all service tickets and feedbacks within defined SLAs while sharing observations regarding misalignments in office amenity usage. Plan and execute employee engagement events, consolidate feedback for management, and report patterns in employee concerns to the assistant workspace experience manager. Drive client-specific initiatives such as technology roll-outs and benchmarking while ensuring operations align with financial processes and controls. Maintain a 48-hour weekly schedule on-site in Mumbai.
Required Qualifications
- Bachelor's degree/ Degree in Hotel Management, business or other related field
- Experience of 1 - 3 years in hospitality – hotel & aviation Industry / Coworking spaces
- Able to adapt in a fast-paced working environment
- Versatile in meeting client changing needs and requirements
- Proficient in MS Office suite
- Excellent communication verbal and written
- Location: On-site –Mumbai, MH
- Scheduled Weekly Hours: 48
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.