Workplace Experience Coordinator
$70,000–$79,000 year
On-siteBoston, Massachusetts, United States
Job Summary
Coordinate facility operations and logistics for the PTC Headquarters in Boston, serving as the primary point of contact for employee requests, building partners, and vendors. Monitor and respond to internal ticketing systems and communication portals while managing mail room efficiency and package distribution. Support workplace programs including onboarding, offboarding, and ergonomics initiatives, and collaborate with executive assistants and event teams to prepare spaces for seamless on-site meetings and events. Handle confidential departmental matters with discretion and proactively develop relationships with key internal partners to ensure optimal facility efficiency and a welcoming environment.
Required Qualifications
- 4+ years of relevant working experience in a professional office, hospitality or retail operations environment
- Comfortable meeting and engaging with new people with a warm demeanor
- Ability to assess circumstances
- Ability to empathize
- Ability to offer help
- Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Outlook
- Ability to work requiring significant walking or other means of mobility
- Ability to stand in position for extended periods
- Ability to reach
- Ability to bend
- Ability to stoop
- Ability to push and/or pull
- Ability to frequently lift up to 50 lbs
Desired Qualifications
- Desire to learn new technologies and digital tools
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