Workplace and Facilities Manager, North America
$94,500–$148,500 year
On-siteWaltham, Massachusetts, United States
Job Summary
Build operational excellence across North American hubs by owning preventative maintenance, vendor management, and moves/adds/changes while managing a seven-figure OpEx budget. Lead physical security programs including visitor management, access control, and emergency response drills, ensuring all sites meet safety SLAs. Deliver scalable employee events and manage the Food & Beverage and recognition platforms to reflect local culture. Direct a distributed team of four across three locations, partnering with the Head of GREWS to align regional execution with global strategy. This role requires onsite presence in Waltham, MA, with occasional travel, and offers a salary range of $94,500–$148,500 USD.
Required Qualifications
- 5-7 years of experience scaling workplace and facilities programs in a complex, multi-site environment
- A systems-first thinker who is also a genuine 'people person'
- Demonstrated experience managing seven-figure operations budgets
- Experience developing emergency response plans, running safety drills, and leading onsite safety/emergency response teams
- Familiarity with access control fundamentals, including key card/badging systems
- Experience administering employee recognition platforms, or similar programs
- Experience leading change management initiatives with employees and stakeholders
- Proven people leadership experience with the ability to manage and develop a geographically distributed team
- Strong stakeholder management and communications skills
- Proactive and solutions-oriented, with the curiosity and enthusiasm to take on new and unfamiliar challenges
- Strong time management skills
- Ability to walk assigned facilities regularly, including navigating stairs across multi-floor buildings
- Ability to occasionally lift or move equipment up to 40 lbs
- Availability to respond to occasional after-hours facilities or safety emergencies
- Occasional travel to other locations
Desired Qualifications
- FMP, CFM or MCR preferred
- CPR/First Aid certification a plus
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