Working Manager - Parking Operations
$41,600–$43,680 year
HybridJersey City, New Jersey, United States
Job Summary
Develop and train supervisors and line-level employees while reviewing and approving work schedules to ensure adequate coverage. Manage and submit employee, operations, and payroll reports, and develop budgets to meet business goals. Oversee the customer service program, handle customer complaints, and respond to operational issues, including after normal business hours. Ensure compliance with company policies and audit evaluations to maintain revenue control integrity. Maintain professional standards for both the organization and client. This role requires flexible scheduling, including weekends and holidays, with a full-time commitment from Monday through Sunday.
Required Qualifications
- management experience in the Parking, Customer Service, and/or Hospitality Industries
- previous parking industry experience
- a hospitality focus
- Progressive management experience with front-line team oversight
- You are a motivated individual willing to take on new challenges
- You are organized, honest and thoughtful
- You are trustworthy, loyal and dependable
- You are self-sufficient, resourceful and decisive
- You see a challenge as an opportunity
- You have a flexible schedule meaning that the position may require working weekends and holidays
- You have impeccable conversational and written communication skills
- You have an exceptional way with people
- You achieve extraordinary results
- Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP
Desired Qualifications
- Established experience with scheduling and payroll is a plus
- Bachelor's degree with a concentration in business is helpful but not required
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