Workforce Support Specialist
$63,780–$95,200 year
On-siteMiamisburg, Ohio, United States
Job Summary
Provide positive employee relations and manager capability support across sites, using observations and data to recommend ER strategies that support morale and engagement. Act as the main point of contact for employees and managers regarding employee relations inquiries, complaints, and customer service, including case management and policy navigation. Support traditional HR activities such as promotions, investigations, corrective actions, performance improvement plans, and restructuring. Coach employees and leaders on navigating leadership processes and resolving conflicts. Collaborate with other workforce support tiers to ensure inquiries are resolved in a timely, friendly, and comprehensive manner. This onsite role at the Miamisburg Plant location reports to the US Workforce Support Manager.
Required Qualifications
- Bachelor's degree in Human Resources, Business, or a related field
- At least one to four years of related HR or labor relations experience
- Detailed understanding of human resources and labor relations principles, practices, and procedures
- Ability to manage multiple priorities and cases at once
- Strong digital case management and workflow tool experience (specifically ServiceNow)
- This is an onsite role at our Miamisburg Plant location
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