Workforce Planning Manager
On-sitePhoenix, Arizona, United States
Job Summary
Develop short-, mid-, and long-term workforce plans using labor demand forecasts based on business volumes, seasonality, and financial projections. Evaluate capacity against future requirements to identify staffing gaps, monitor trends for hiring and attrition recommendations, and establish productivity benchmarks. Analyze labor utilization, efficiency metrics, and variances to support budgeting, scenario planning, and cost-benefit analysis for leadership. Present actionable insights on workforce optimization, recruiting strategies, and operational performance while maintaining service and safety standards. Collaborate with Operations, HR, and Finance to align labor plans with strategic initiatives like automation and facility expansion.
Required Qualifications
- Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, Industrial Engineering, Finance, Economics, Human Resources, Data Analytics, or a related field
- 5+ years of experience in workforce planning, labor planning, operations management, supply chain, logistics, industrial engineering, finance, or related analytical roles
- Experience developing labor models, workforce forecasts, and staffing plans in a complex operational environment
- Must be able to travel up to 20% of the time
- Must be flexible and willing to work the demands of the department which is generally limited to week days but may be subject to evenings or weekends due to project or department needs
Desired Qualifications
- Master's degree (MBA, MS Industrial Engineering, MS Analytics, or related discipline)
- Experience supporting multiple facilities, regions, or business units
- Experience with labor management systems (LMS), workforce management systems (WFM), or advanced analytics platforms
- Experience with Power BI, Tableau, SQL, SAP, Workday, UKG, Kronos, Blue Yonder, or similar platforms
- Advanced analytical and quantitative problem-solving skills
- Proficiency with workforce modeling and statistical forecasting methods
- Advanced Microsoft Excel skills including scenario modeling and financial analysis
- Strong understanding of labor productivity, operational KPIs, and workforce economics
- Ability to translate complex data into actionable business recommendations
- Excellent communication, presentation, and stakeholder management skills
- Ability to influence decisions across multiple levels of the organization
- Strong project management and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
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