Workforce Planning Executive
On-site · Debrecen, Hajdú-Bihar, Hungary
Job Summary
Workforce Planning Executive focused on the deployment and engagement of Angard workers across Royal Mail sites nationwide. Responsibilities include managing staffing orders via JoinedUp, handling candidate and site-manager communications, coordinating shift patterns/rotas to meet site requirements, ensuring compliance with internal processes and client standards, and delivering excellent customer service while resolving queries promptly. Strong communication, teamwork, and MS Office proficiency are essential, along with analytical and problem-solving abilities.
Required Qualifications
- Demonstrable experience in a customer service environment
- Strong communication skills, both verbal and written
- Ability to work effectively as part of a team
- High level of computer literacy, particularly with MS Office
Desired Qualifications
- Demonstrable experience in a customer service environment
- Strong communication skills, both verbal and written
- Ability to work effectively as part of a team
- High level of computer literacy, particularly with MS Office
- Analytical and Problem-Solving Abilities
- Resilient and Results-Driven Performer
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