Workforce Management Specialist
On-site · Sofia, Sofia-Capital, Bulgaria
Job Summary
Organize, coordinate, supervise and verify employee schedules, rotations and attendance for the Operations Department; collaborate with HR for workforce planning; coordinate with Team Managers on time-off requests and shift scheduling to ensure full coverage; prepare staffing and scheduling reports, verify work hours, track leave; develop staffing plans to support all business units; monitor attendance and ensure adherence to schedules; ensure compliance with internal policies and regulatory staffing requirements; verify staffing levels for each shift; prepare studio rotation files for incoming shifts; handle additional administrative tasks as assigned.
Required Qualifications
- Bachelor’s degree in Business Management, Human Resources, Law or a related field is considered an advantage
- Minimum 6 months of experience in a similar role
- Full eligibility to live and work in Sofia/Bulgaria (and be based there already at the time of application)
- Willingness to work on-site in a shift-based office environment
- Proficiency in Microsoft Excel and experience with workforce management tools
- Native or fluent in English (C1 level)
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