Workforce & Financial Empowerment Caseworker
$50,000–$52,000 year
On-siteSpringfield, Illinois, United States
Job Summary
Recruit and manage caseloads for workforce program participants across SNAP, TANF, and United Way initiatives. Conduct intake sessions, provide employment coaching including resume writing, and support financial literacy activities such as credit reports and budgeting. Enter accurate data into Salesforce, WVS, ISETS, and Apricot systems while completing required reports and maintaining current attendance records. Coordinate TANF worksite placements, prepare workshop materials, and partner with community organizations to align goals. Maintain organized files and ensure compliance with all grant requirements. Valid driver's license and flexibility for occasional evenings or weekends required. Local travel may be needed for site visits.
Required Qualifications
- Bachelor's degree in Human Services, Social Work, Business, or related field OR equivalent experience
- 1+ year of experience in case management, workforce development, or financial literacy programs
- Valid driver's license and reliable transportation
- Flexibility to work occasional evenings or weekends
- Ability to lift up to 25 pounds of program supplies and materials when needed
- Local travel may be required for participant site visits or training sessions
Desired Qualifications
- Proficiency in case management/data systems such as Salesforce or Apricot preferred
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