Workflow Assignment Coordinator (hybrid)
$45,635–$68,474 year
On-site · New Hartford, New York, United States
Job Summary
Workflow Assignment Coordinator manages daily work assignment for staff in the Revenue Center of Excellence, monitors productivity across New Business, Renewals, and Endorsements, and uses systems like Onbase, Commercial Edge, and Uniclass. Responsible for prioritizing workloads to meet Revenue Service Level Agreements, tracking volume of work and outcomes, documenting results for supervisors, anticipating workflow issues (e.g., large renewal months), and proposing workflow improvements; may coordinate cross-training and training needs.
Required Qualifications
- H.S. Diploma or equivalent required
- Completion or willingness to complete insurance education (IIA/CPCU)
- 2-4 years insurance background preferred.
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