Workers Compensation - Team Lead | Long Beach, CA

Oversee multiple teams of examiners and technical staff handling workers compensation claims, managing workloads and providing training. Deliver technical and jurisdictional guidance on claims adjudication, including quality reviews and reserve evaluations for high-cost or complex cases. Act as a second-level appeal authority for client and claimant issues, identifying trends and coordinating process improvement projects. Monitor third-party and sensitive claims, including litigated and vocational rehabilitation cases, while ensuring accurate claim coding and documentation. Maintain professional client relationships and offer written recommendations as needed. This role supports Sedgwick's global network of experts serving 10,000 clients across 80 countries with advanced AI-enabled technology solutions.