Workday HCM Consultant
$10,608,000–$10,816,000 year
On-siteCharlotte, North Carolina, United States
Job Summary
Ensure system compliance with data security and privacy requirements while providing technical support, troubleshooting, and guidance to users. Operate within ServiceNow SLAs for ticket closure with detailed notes and partner directly with Workday on issue escalations, system defects, and resolutions. Design and create custom reports and dashboards, manage business process design, configuration, calc fields, and condition rules, and document all updates in a timely fashion. This role requires 4+ years of Workday HCM experience, including a full lifecycle implementation, and proficiency in JIRA, ServiceNow, Excel, and PowerPoint. Candidates must demonstrate strong configuration knowledge and the ability to coach and mentor others within the People Operations team.
Required Qualifications
- 4 years experience in Workday
- Workday Partner or PRO certification (HCM, Reporting, Security, Talent & Performance, and/or Learning)
- Hands-on Workday Talent, Performance, Learning, HCM, and Reporting configuration experience
- Specifically with the Talent and Performance module, HCM, Reporting, Security, and Learning
- Experience with JIRA, ServiceNow, Excel, PowerPoint, and Outlook
- Ability to work independently and report updates in a timely fashion
- Process documentation
- Working knowledge of ServiceNow and operate within the SLAs when addressing tickets closure with detailed notes
- 2+ years of consulting experience
- 1 Full lifecycle Workday Implementation
- Experience as a Report Writer, with the ability to design and create custom reports and dashboards
- Strong working and configuration knowledge of Workday configuration, EIBs, including business process design, configuration, calc fields, and condition rules
- Risk Adverse and support Ally's Risk Framework
- Experience coaching, training, or mentoring others
Desired Qualifications
- HR at a Financial Services company but not required
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