Work Council Support Specialist FT
Hybrid · Amsterdam, North Holland, The Netherlands
Job Summary
ING Amsterdam seeks a mid-level Works Council Support Specialist to join a self-steering, agile team. The role centers on acting as the central point of continuity for the Employee Council, advising on governance under WOR, owning the council’s communication direction and digital environment (SharePoint, Power Automate, Microsoft 365), and driving continuous improvement in governance, event management, and stakeholder engagement. Responsibilities include preparing briefings and materials for senior stakeholders, managing budgets and training/intern coaching, designing and organizing events, and ensuring alignment with ING brand and priorities. The role requires strong organizational sensitivity, excellent English (Dutch preferred), and experience with digital collaboration tools. Bachelor's degree or higher is required, with 6 months to 1 year of relevant WOR-experience and a proven track record in communication, event management, and budget ownership.
Required Qualifications
- Bachelor’s degree (or higher)
- Minimum of 6 months to 1-year proven experience closely working with Works Councils and solid knowledge of the Works Councils Act (WOR)
- Strong stakeholder management skills and the ability to operate confidently at senior and board level
- Strong proven track record with event management, training organization and budget ownership
- English and Dutch language proficiency (Dutch preferred)
- Proven experience in communication roles, including developing communication plans and creating impactful content for diverse audiences
- Strong visual communication skills, with experience using Adobe Creative Suite or similar design tools
- Extensive experience with digital collaboration environments (SharePoint, Power Automate, Microsoft 365)
- Comfort working independently in a self-steering, agile environment (Azure experience is a plus)
- A strong ownership mindset, proactive attitude and focus on quality and results
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