Work Café, Full Time Concierge, Williamsburg, Brooklyn, NY

The Work Café Concierge in Williamsburg coordinates coworking spaces, meeting facilities, and room bookings while delivering welcoming, professional customer service. Responsibilities include assisting with Work Café events and programming, guiding customers to appropriate areas, promoting digital products and services, acting as a first point of contact, and coordinating with Work Café Relationship Managers and third-party partners. The role requires managing multiple priorities, strong interpersonal and organizational skills, familiarity with Windows applications, and a customer-focused mindset aligned with Santander’s service standards. Education required: Associate’s Degree or equivalent experience; 1+ year of customer service experience. The position supports a base pay range of $30,000-$47,000 annually for a full-time schedule and may involve collaboration with events management, promotions of services, and ensuring a welcoming environment for clients and colleagues.