Work-At Home Telephone Sales Representative (Full-Time)
RemoteUnited States or Canada
United States or CanadaRemoteFull TimeHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Engage with customers to understand their needs, recommend suitable products and services, and support inbound inquiries while assisting with account management. Identify sales opportunities to upsell or upgrade services, troubleshoot basic technical issues, and build strong relationships through professional communication. Collaborate with internal teams to resolve concerns, maintain accurate records of interactions, and follow all company policies and compliance standards. This role is full-time, work-from-home, and requires a background check and drug screening.
Required Qualifications
- Must be 18 years or older
- high school diploma or equivalent
- Excellent written and verbal communication skills
- Ability to type 20+ words per minute with accuracy
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Familiarity with Windows operating systems
- Reliable and punctual with a strong work ethic
- Skilled in problem-solving, conflict resolution, and customer follow-up
- A customer-first mindset: empathetic, patient, and responsive
- Ability to multi-task, stay organized, and work independently
- Thrive in a fast-paced, team-oriented environment
- Strong interpersonal skills and a collaborative spirit
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Additional Requirements
- Must be authorized to work in the country where the job is based
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
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