WKO Client Service Associate - Chile
On-site · Santiago Metropolitan, Chile
Job Summary
Primary point of contact for bankers of the Global Corporate Bank, Market Sales and the Investment Bank as well as product partners regarding all matters related to the KYC program for Peruvian and Chilean markets. Coordinate and end-to-end manage new client onboardings in partnership with the Wholesale KYC Operations support team. Contact clients to collect documents when required. Participate in policy initiatives and process improvements. Coordinate and prepare for due diligence processes related to specific transactions or internal regulatory committees. Facilitate operational client and business queries. Oversee client coverage and strategic planning of client lists. Provide transparency on overall process and progress. Collaborate with business and support functions to spread and leverage best practices. Fluency in English.
Required Qualifications
- Bachelor’s degree in finance, Business Administration, Economics, Engineering or equivalent
- KYC policies/AML or related experience
- Ability to take full ownership of processes
- Strong partnership and coordination skills
- Ability to work under pressure and tight deadlines
- Proactive/self-starter with the ability to deliver value-added support to business partners and clients in a dependable, timely and accurate manner
- Strong decision-making capabilities and the ability to identify problems and drive to resolution
- Well organized and able to execute responsibilities; ability to prioritize multiple tasks and bring tasks to completion within established timeframes
- Fluency in English
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