Wireless Store Leader
$55,000–$70,000 year
On-site · Centreville, Virginia, United States
Job Summary
Lead and develop a high-performing wireless-store sales team to drive growth and deliver a five-star customer experience. On the floor coaching, mentoring, and motivating associates; setting goals; reviewing performance; creating personalized development plans; recruiting and onboarding new teammates; staying aligned with promotions, product launches, and service updates; and promoting a positive, results-driven store culture while ensuring solutions-based conversations and exceptional service.
Required Qualifications
- 18 years of age or older
- 2+ years of leadership experience in retail, preferably in wireless or technology
- Proven track record of driving sales and achieving performance goals
- Strong ability to coach sales associates on effective solution selling and value-based conversations
- Ability to recruit, train, coach, and retain high-performing team members
- Passionate about developing others through hands-on coaching, shadowing, and training
- Strong ability to create a positive, motivating team culture
- Experience with individual and team-based sales goals
- Strong decision-making and problem-solving abilities
- Excellent verbal and written communication skills
- Actively building community presence by promoting the store, engaging with local organizations, and creating positive visibility for the location.
- Creating a culture focused on exceeding customer expectations by delivering exceptional service and consistently going above and beyond.
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