Wireless Sales Supervisor
On-siteLondon, Ontario, Canada
Job Summary
Partner with management to identify and achieve short and long-term goals for the wireless department while ensuring the team understands the connection between store financial success and wireless performance. Lead and model selling by cultivating a sales culture with associates to meet targets, engage customers across departments, and effectively resolve concerns or escalate issues as appropriate. Perform follow-up calls to solicit feedback, promote additional products, and generate new business opportunities through referrals and outreach activities. Participate in recruitment, hiring, and onboarding processes while coaching associates on sales, customer engagement, and asset protection policies. Requires 2+ years of wireless sales experience and 1+ years in a supervisory role.
Required Qualifications
- 2+ years of Wireless Sales experience
- Ability to resolve clients concerns in a diplomatic manner
- Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
- Capacity to work independently and seek out assistance as required
Desired Qualifications
- Completion of post-secondary education is preferred
- 1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
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