Wireless Sales Supervisor
On-site · Whitby, Ontario, Canada
Job Summary
Wireless Sales Supervisor at Staples Canada leads the wireless department's customer experience and sales performance. The role partners with management to set and achieve short- and long-term wireless department goals, models selling behavior to drive targets, collaborates across store teams to expand opportunities, resolves customer concerns, follows up on feedback, and participates in recruitment and coaching to develop associates. The position emphasizes building a selling culture, expanding cross-department collaboration, and identifying new business opportunities through referrals and outreach, while adhering to asset protection and privacy policies. The role requires coaching, training, and ongoing self-development to stay current with wireless products, services, and trends.
Required Qualifications
- 2+ years of Wireless Sales experience
- 1+ years in a supervisory role with direct accountability for achieving sales targets
Desired Qualifications
- 2+ years of Wireless Sales experience
- 1+ years in a supervisory role with direct accountability for achieving sales targets
- Completion of post-secondary education is preferred
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