Wireless Sales Manager - W1781/W2120/W5240
On-siteIthaca, New York, United States or Norwich, New York, United States
Job Summary
Oversee daily wireless department operations, supervise sales associates, and drive sales targets through motivating strategies and performance evaluations. Maintain inventory levels, manage department budgets, and coordinate promotional campaigns with marketing while ensuring compliance with policies and legal regulations. Resolve customer inquiries promptly, conduct regular team meetings, and analyze sales figures to forecast future trends and adapt to market changes. Maintain cleanliness and organization within the sales area to support a pleasant shopping environment. Report to upper management on sales results, potential customer issues, and overall department performance.
Required Qualifications
- Retail management experience in wireless or electronics
- Demonstrated ability to drive team performance, sales results, and service quality
- Strong communication and presentation skills
- Excellent customer service skills
- Physical ability to lift 30-50 pounds
- Capability to stand or walk for extended periods during shifts
- Flexibility to work various schedules, including days, evenings, and weekends
Desired Qualifications
- Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
- Experience with recruitment, coaching, HR, and Canadian employment standards
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