Wireless Retail Sales Associate VOLUSIA MALL Avg. All in $30
$29,120–$62,400 year
On-siteDaytona Beach, Florida, United States
Job Summary
Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store. Explore individual needs and provide hands-on demonstrations of the latest technology, guiding customers through purchasing experiences with thoughtful questions and informative answers. Side-by-side sell personalized solutions beyond bare-bones plans, including unique accessories and Internet of Things devices, while building loyalty and resolving issues with patience and empathy. Complete training on in-store experience, new skills, and systems to actively demonstrate coverage, plan benefits, and device troubleshooting. Partner with employees across channels to collectively own the customer experience, successfully identify and handoff small business leads, and develop strong peer relationships.
Required Qualifications
- Be at least 18 years of age
- High school degree or GED
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 25lbs
- Reliable transportation
- Full Time (40 hours) or Part Time (20+ hours) availability
Desired Qualifications
- 6 months of customer service and/or sales experience
- Retail environment preferred
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