Wireless Retail Sales Associate LAKELAND SQUARE MALL Avg. All in $30

Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store. Explore individual needs and provide hands-on demonstrations of the latest technology while guiding customers through purchasing experiences with thoughtful questions and informative answers. Build proficiency in customer service by side-by-side selling personalized solutions beyond device and service plans, including unique accessories and IoT devices. Approach service and sales needs with patience, honesty, and empathy, using digital tools to demonstrate coverage, plan benefits, and troubleshoot device and account issues. Complete training on in-store experience, new skills, and systems while partnering with employees across channels to resolve issues and handoff small business leads.