Wireless Retail Sales Associate CICERO | Brewerton Road
$33,280–$62,400 year
On-siteCicero, Illinois, United States or Cicero, New York, United States
Job Summary
Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store. Explore individual needs and provide hands-on demonstrations of the latest technology, offering personalized solutions beyond standard device and service plans. Guide customers through their purchasing experience with thoughtful questions, informative answers, and expertise while approaching service and sales needs with patience, honesty, and empathy. Become proficient in using digital tools to demonstrate coverage, plan benefits, and troubleshoot devices. Complete training on in-store experience, new skills, and systems. Build relationships with peers and partners across channels to resolve issues and identify small business leads.
Required Qualifications
- Be at least 18 years of age
- High school degree or GED
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 25lbs
- Reliable transportation
- Full Time (40 hours) or Part Time (20+ hours) availability
- 6 months of customer service and/or sales experience
Desired Qualifications
- Retail environment preferred
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