Wireless Retail Sales Associate BALTIMORE | E Monument St Avg. All in $30
$31,200–$62,400 year
On-siteBaltimore, Maryland, United States
Job Summary
Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store. Explore individual needs and provide hands-on demonstrations of the latest technology, including unique accessories and IoT devices. Guide customers through their purchasing experience with thoughtful questions, informative answers, and patience. Become proficient in digital tools to demonstrate network coverage, plan benefits, and troubleshoot device and account issues. Complete training on in-store experience, new skills, and systems while building relationships with peers across channels to resolve issues and handoff small business leads.
Required Qualifications
- Be at least 18 years of age
- High school degree or GED
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 25lbs
- Reliable transportation
- Full Time (40 hours) or Part Time (20+ hours) availability
- 6 months of customer service and/or sales experience
Desired Qualifications
- Retail environment preferred
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