WIOA Case Manager (Workforce Development)
$42,800–$45,000 year
On-siteChicago, Illinois, United States
Job Summary
Build trusted relationships with youth through intake assessments and individualized achievement planning. Assist youth with obtaining job placement while providing vital life-domain coaching in employment, education, housing, and mental health. Deliver one-on-one mentoring and positive behavior modeling in the field, coordinating with families, mentors, employers, and schools to build a strong wrap-around support network. Navigate community resources to connect youth with critical, localized social service systems and maintain accurate, timely documentation across program funding data systems. This field-based role requires travel throughout the Chicago area in a personal vehicle and the ability to perform verbal and protective crisis interventions.
Required Qualifications
- Bachelor's degree in a human services field
- High School Diploma/equivalent with 3 years of related youth-work experience
- Valid Illinois driver's license
- reliable personal vehicle
- proof of auto insurance
- Strong organizational, time-management, and computer literacy skills
- Ability to pass required background checks
- Ability to pass drug screening
- High emotional intelligence
- empathy
- strong communication skills
- ability to perform verbal and protective crisis interventions
- ability to kneel
- ability to return to standing without assistance
Desired Qualifications
- Prior experience working in trauma-informed environments with youth and families
- Familiarity with positive youth development frameworks
- Familiarity with strength-based approaches
- Outreach or recruitment skills to engage eligible youth into community programs
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