Winter Haven Honda - Automotive Service Advisor
On-siteWinter Haven, Florida, United States
Job Summary
Greets and consults with customers to interpret their needs, serving as the primary point of contact for all automotive service and repair matters. Consults with mechanics about necessary repairs and possible alternatives to expensive work, sells additional needed services, and sets and manages expectations for service delivery for both customers and mechanics. Continuously updates customers on repair needs and completion times, verifies that the final invoice reconciles with the work performed on the repair order, and performs other duties as assigned. Winter Haven Honda offers a strong mentorship program to help you gain the experience you need to progress your career within Greenway Automotive Group.
Required Qualifications
- One year of dealership Service Advisor experience
- Must have a proven record of achieving exceptional customer satisfaction
- Must have a valid driver's license and be in good standing
- Must exhibit personal and professional integrity
- Have a desire for a long term career with a growing organization
Desired Qualifications
- CDK experience
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