Windows Platform Operations Engineer
On-siteIndianapolis, Indiana, United States
Job Summary
Drive infrastructure operations initiatives focused on eliminating recurring issues through AIOps, event-driven automation, and observability solutions. Accelerate automation and cloud infrastructure initiatives while supporting and maintaining Windows Server 2016, 2019, and 2022 environments. Perform server administration activities including patching, configuration management, and compliance monitoring, and troubleshoot operating system and hardware issues. Administer Active Directory, Group Policy, and domain services, and monitor, tune, and optimize server performance to maintain stability and availability. Develop and maintain Ansible playbooks and PowerShell scripts to automate operational tasks, utilizing Ansible Tower or AWX for centralized management. Lead incident resolution and root cause analysis activities for critical server issues, managing infrastructure changes with minimal impact to production environments. Provide technical leadership for enterprise infrastructure deployments across global locations, following ITIL incident, problem, and change management processes using ServiceNow.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related technical field
- Five to seven years or more of experience as a Windows Server or Platform Engineer
- Strong experience administering Windows Server environments at enterprise scale
- Experience supporting Active Directory, Group Policy, and WSUS patch management
- Experience with PowerShell scripting and infrastructure automation
- Experience using Ansible and Ansible Tower or AWX
- Experience with VMware vCenter or comparable virtualization technologies
- Experience utilizing monitoring platforms such as Splunk or similar tools
- Knowledge of backup and recovery solutions
- Experience managing endpoint security operating system configurations
- Expertise supporting Windows Failover Clustering environments
- Experience with server build automation, problem management, and operational support
- Familiarity with Azure, AWS, and hybrid cloud environments
- Demonstrated experience with Artificial Intelligence-enabled automation technologies and engineering use cases
- Strong troubleshooting, analytical, and problem-solving skills
- Proven ability to work effectively in agile, team-oriented environments
Desired Qualifications
- Experience supporting large scale global ESX infrastructure services
- Experience supporting infrastructure platforms that enable Artificial Intelligence and Machine Learning workloads
- Experience leading enterprise infrastructure deployments across multiple geographic regions
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