Wide Format Service Technician (Traveling)
$62,400–$79,040 year
Hybrid · Newark, New Jersey, United States
Job Summary
Wide Format Service Technician to support customers across the United States from a home-based position with ~50% travel; provides phone and onsite technical support, diagnostics, repairs, software upgrades, installations/deinstallations/relocations, customer training, color management guidance, and involvement in sales-facing technical evaluations; requires experience with wide format equipment (Canon preferred), Onyx RIP workflows, strong Windows/networks knowledge, and the ability to travel nationally, with a company vehicle provided.
Required Qualifications
- 2-6 years minimum of relevant field service experience
- Experience servicing and repairing wide format equipment and related technology
- Experience with Canon wide format print equipment strongly preferred
- Working knowledge of Onyx software and production RIP workflows preferred
- Strong computer and networking knowledge
- Excellent customer service and communication skills
- Strong mechanical, electrical, and troubleshooting abilities
- Strong working knowledge of Windows operating systems and related applications
- Highly motivated with the ability to work independently from a home office environment
- Ability and willingness to travel approximately 50% of the time, primarily throughout the Central and Eastern United States
- Must possess a valid driver's license with a clean driving record
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