Wholesale KYC Operations Middle Office Associate
On-site · Bournemouth, England, United Kingdom
Job Summary
KYC Middle Office Associate at JPMorganChase focused on delivering excellent client service and operational support. Responsibilities include addressing client inquiries, processing transactions, troubleshooting issues, and identifying opportunities to refer services based on client needs. Contributes to change management, strategic communications, and stakeholder impact mitigation during operational changes. Applies knowledge of market products and regulations to provide informed advice, supports process automation initiatives, and leverages systems architecture and automation technologies to optimize service delivery. Requires strong collaboration, communication, and client-facing capabilities, with a proactive approach to continuous improvement and maintaining high-quality client experiences.
Required Qualifications
- Excellent influencing, negotiation, and communication skills, with the ability to develop and maintain collaborative relationships.
- Experience in change management, with the ability to facilitate strategic communications and mitigate stakeholder impact.
- Proficiency in digital literacy, with a willingness to understand and implement new/emerging technologies that impact business operations.
- Analytical, problem-solving, critical thinking, and decision-making skills, with the ability to work independently and multi-task in a fast-paced environment.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.