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Sullivan Tire & Auto ServicePosted 3 weeks ago
EXPIRED

Wholesale Customer Service Representative I

$43,680–$47,840 year

On-siteWaltham, Massachusetts, United States

Full TimeHigh School Or EquivalentLarge

Job Summary

Provide customer service and support to internal and wholesale customers via telephone, delivering current product information, quotations, and inventory details to fulfill orders for tires, parts, and service. Process orders accurately and efficiently, perform data entry and administrative tasks, and coordinate deliveries with the shipping department. Adhere to internal controls and policies while maintaining excellent phone skills, conflict resolution abilities, and a detailed-oriented approach to multitasking. Requires a high school diploma, two years of customer service experience, and preferred tire industry background.

Required Qualifications

  • Minimum of a high school diploma
  • Two years of customer service experience
  • Excellent phone skills with the ability to offer highest quality of customer service
  • Customer Service attitude
  • Working knowledge of Microsoft Office (Excel/Word) and Inventory Management Database
  • Strong verbal communication skills
  • Conflict resolution skills
  • Multi-tasks
  • Detailed-oriented
  • Proven ability to work independently as well as part of a team

Desired Qualifications

  • Tire and automotive service industry experience

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