Wheelchair Supervisor - LIH Airport
On-site · Lihue, Hawaii, United States
Job Summary
The Wheelchair Supervisor is responsible for leading and training staff to provide wheelchair services for passengers with mobility challenges. Key responsibilities include supervising daily operations, ensuring efficient scheduling of wheelchair attendants, resolving operational challenges, and overseeing compliance with ADA regulations. This role requires effective communication skills and a proven ability to mentor teams to excel in customer service. Candidates must be at least 18 years old, eligible to work in the U.S., and possess a minimum of 1 year of supervisory experience in customer service or airport operations.
Required Qualifications
- 18 years of age or older
- Eligible to work in the United States
- Communicate effectively in English (reading, writing, speaking)
- Proven ability to supervise teams effectively and handle challenging situations
- Minimum of 1 year of experience in a supervisory role within customer service or airport operations
- Ability to access and interpret information in print and electronically
- Effectively communicate with colleagues and clients, both in-person and electronically
- Pass a background check and drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, etc.)
Additional Requirements
- Airlines are 24/7, so flexibility to work various shifts including nights, weekends and holidays is required.
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