Wheelchair Agent
On-site · Atlanta, Georgia, United States
Job Summary
Provide wheelchair and porter services in an airport setting, ensuring passenger safety and adherence to security procedures. Communicate effectively with supervisor on duty, assist with wheelchair transport to doors and curbside, and manage passenger flow through customs and baggage claim up to the curb. Requires strong customer service, English literacy, ability to work in varying weather conditions, and physical endurance (stand/walk for extended periods; lift up to 70 pounds). No supervisory responsibilities; shifts include varied days and hours, with 24/7 service. Must pass background checks and drug screening; familiarity with airport procedures and ability to interact professionally with diverse individuals is essential.
Required Qualifications
- High school diploma or GED
- Exceptional customer service and communication skills (verbal and written)
- Must read, write, and speak English
- Must successfully complete a background investigation and post-offer/pre-employment drug/alcohol test
- Must be able to read and understand operating and airport procedures and instructions
- Must be able to handle high volume interactions with the general public
- Must be eligible for CBP seal and obtain airport ID (as applicable)
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