WFM Implementation Consultant
$31,200,000–$52,000,000 year
On-siteToronto, Ontario, Canada
Job Summary
Document and validate customer business requirements, then configure the Dayforce application to meet documented needs. Conduct consulting sessions virtually and in person, documenting outcomes through meeting minutes while managing customer expectations and identifying project risks. Serve as a subject matter resource for internal and external stakeholders, delivering Organizational Readiness consulting and implementing best practices for solution rollout. Lead implementation activities under the Project Manager, provide follow-up assistance, and contribute to the solutions repository by sharing knowledge and best practices. Complete product release training on a timely basis and participate in continuing education sessions to maintain expertise in new functionality.
Required Qualifications
- Bachelor's degree or equivalent experience
- Five or more years of experience in Human Capital Management (HCM) or Workforce Management (WFM) application consulting
- Experience with business process mapping
- Fluency in German and English
- Proficiency with Microsoft Office applications
- Experience working with SaaS or cloud-based software solutions, including HRIS systems
- Basic understanding of relational databases and SQL
- Experience with one or more of the following applications: SAP, Workday, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, or Dayforce
- Ability to successfully implement an HRIS module or similar end-to-end solution
- Understanding of common Human Capital Management (HCM) business practices
- Understanding of different industries and how Dayforce implementation best practices apply to customer business practices
- Strong customer relationship management skills
- Ability to manage multiple projects and customers simultaneously while balancing priorities
- Excellent organizational, communication, and collaboration skills
- Ability to lead and facilitate customer workshops and working sessions
Desired Qualifications
- Change management experience is an asset
- Experience delivering Organizational Readiness consulting
- Previous Dayforce implementation experience
- Experience implementing Workforce Management (WFM) solutions across multiple industries
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